Group of employees putting their hands together.

Careers

Why Join?

It’s Time to Join Prime Storage.

With over 250 locations in 28 states, Prime Storage is one of the largest privately held self storage brands in the United States. We take pride in our commitment to redefining the standards of the self storage industry by exceeding the expectations of our customers – and that starts with assembling a great team of dedicated professionals!

We are always looking for talented individuals whose career ambitions and values align with ours. Our team of professionals work tirelessly to create value by finding tailored storage solutions that meet the needs of individuals, families and businesses at times when Life Demands Space®. We support a collaborative, inclusive work environment where employees are encouraged to follow The Prime Way.

Behind Every Door Is A Story®. We’d Love To Be A Part Of Yours.

Our ideal candidates are:

Able to build relationships with tenants and are committed to providing the highest level of customer service
Self-starters who possess excellent sales skills and customer service knowledge
Energetic, outgoing, and dependable, with a willingness to lead and take charge
Focused on promoting the vision and direction of Prime Storage

Benefits

Prime "Perks"

As a member of the Prime Storage team, you will have access to a number of benefits and career development opportunities, including:

Bonuses

We give you the power to increase the amount of money you earn with our sales-based bonus program.

Holiday & Paid Time Off

Work-life balance is a priority at Prime Storage. Our team receives flexible paid time off, including holidays.

Comprehensive Benefits Package

Our benefits include health, dental, and vision insurance – with an employer contribution – as well as a health reimbursement account, flexible spending account, and supplemental benefits.

401 (k) Match

Let us help invest in your future with our 401(k) plan that features a company match.

Career Development Program

Fast-track your self storage career with extensive training through our Prime University program. By immersing yourself in the business of self storage and “The Prime Way”, you can open the door to other opportunities in management, training, and corporate roles.

Discounted Storage

There may come a time when you need a storage unit. Prime employees are eligible for a generous discount on renting a storage unit and select packing supplies.

Testimonials

Our employees love us

Working for Prime is great in so many ways. I love being able to help our customers in times of need, and everyday being different keeps the job exciting. The group of people I work with also makes the job fun! Anytime I need help I can always count on coworkers to help me out.

Sarah, District Manager

The leadership team here at Prime has cultivated an unmatched culture – empowering every employee to strive for personal and company-wide success. Since I started at Prime, I have been energized coming to work every day by my diligent colleagues and the top-down shared vision. This is company has consistently given me growth opportunities and I take great pride in my work here.

Thomas, Senior Investment Analyst

Prime has provided me a great opportunity to put all of my past career skill sets into one job. It also gives me a career where I can balance my work and family life.

Shawn, Customer Experience Supervisor

I enjoy working at Prime Storage for the opportunity to work and learn alongside team-oriented staff and managers. One of my favorite parts of working at Prime is creating a positive and encouraging environment within the workplace for new and existing customers and providing a great sales experience.

Kenneth, General Manager

Prime Storage is first class. We care about our people, our properties, and our community. We invest time in teaching our people to succeed. We inspire our colleagues to improve their game and support them every step of the way. We push the envelope, challenge our thinking and seek new paths to success. We deliver exceptional service to our customers and community. We listen to and anticipate their needs and earn their trust daily. We take personal ownership to ensure all details are handled properly.

Robert, EVP of Sales & Business Development

Prime Storage employee standing outside Prime Storage self storage facility.

General Manager

Day in the Life: GM

Ambitious leaders wanted. At Prime, our general managers help promote the success of their facility by converting leads into leases, using critical thinking skills to offer customized solutions for prospective and current tenants, and identifying additional opportunities to increase customer satisfaction. Improving the effectiveness of the Prime experience is at the forefront of their focus.

Our general managers are responsible for sustaining the asset they run by creating a clean, well-maintained store that “tells” tenants about the Prime difference. We’re giving you the keys to running our business – so now is the time to think like an owner!

Join Our Team

Call Center agent assisting customer over the phone.

Customer Service

Customer Service Center Roles

It’s much more than merely answering the phone. At our Customer Service Center, you are part of a team that is continuously learning how to navigate new challenges, while keeping customer satisfaction as our highest priority. When you work as a Prime Storage Customer Service Representative, you are responsible for resolving customer sales inquiries, issues, and questions. You may have to help a new customer set up their account, respond to a concerned delinquent tenant, or redirect questions to a specific facility’s manager. Each day can bring on unexpected, rewarding tasks – no two days will be the same!

Join Our Team